Terms & conditions
TERMS OF USE
Use of the website http://www.ramiroguardiola.com/ is governed by the rules established in this legal notice. By using it, you accept the terms of use.
Content and Use
The User is informed and accepts that access to this website does not, in any way, constitute the beginning of a commercial or other relationship with Peletería 2011 S.L.
Peletería 2011 S.L. reserves the right to make any changes it deems appropriate to its website without prior notice. It may change, delete, or add content and services provided through the website, as well as the way in which they are presented or located on its servers.
Privacy Policy. Data Protection.
Personal data that may be provided to Peletería 2011 S.L. Through its website, they will be added to a file called "Contacts," which is the responsibility of Peletería 2011 S.L., for the purpose of managing your relationship with us and keeping you informed of our products and services in accordance with Organic Law 15/1999 on the Protection of Personal Data.
The User guarantees that the personal data provided to the company is true and correct, and is responsible for notifying the company of any changes.
You may exercise your rights of access, rectification, erasure, and objection by writing to:
C/ Claudio Coello nº17 28001 Madrid
e-mail: info@ramiroguardiola.com
To exercise these rights and in compliance with Instruction 1/1998, of January 19, of the Data Protection Agency, you must provide proof of identity to Peletería 2011 S.L. by sending a photocopy of your National Identity Document or any other legally valid means.
Intellectual Property Rights
1.- All content on the website http://www.ramiroguardiola.com/ (including, but not limited to, databases, images and photographs, drawings, graphics, and text files) is the property of Peletería 2011 S.L. or its content providers, having been, in the latter case, licensed or assigned by them, and is protected by national and international intellectual property laws. The compilation, design, arrangement, and assembly of all content on the website is the exclusive property of Peletería 2011 S.L. and is protected by national and international intellectual property laws.
2.- The trademarks, labels, distinctive signs, or logos of the referenced website are owned by Peletería 2011 S.L. and are duly registered, as are the texts, data, and graphic drawings; or are the property of the entities providing the information, and may not be subject to further modification, copying, transformation, alteration, reproduction, adaptation, or translation by third parties without the express authorization of the owner of said content. The provision of the texts, data, and graphic drawings does not imply, under any circumstances, the transfer of ownership or the granting of any right of exploitation, reproduction, dissemination, transformation, distribution, or transmission in your favor, other than the right of use entailed by legitimate use of the website.
Declarations
1.- Peletería 2011 S.L. declares that this website has the appropriate technology to allow access and use thereof. However, it is not responsible for the possible existence of viruses or other harmful elements, introduced by any means or by any third party, that may cause alterations to your computer systems.
2.- The website http://www.ramiroguardiola.com/ may contain inaccuracies, relevant omissions, inaccuracies, or typos. Peletería 2011 S.L. does not guarantee, under any circumstances, the truthfulness, accuracy, or timeliness of the information contained on its website. Users who access this website exonerate Peletería 2011 S.L. from any liability related to the reliability, usefulness, or false expectations this website may create.
3.- Likewise, this website does not use cookies or other technical means that allow users to be identified or to obtain data related to their browsing.
Limitation of Liability
1.- Peletería 2011 S.L. does not offer any guarantees of any kind regarding the operation of this website or the information contained therein, nor will it be liable for any damages or losses of any kind that may arise from its use.
2.- Furthermore, Peletería 2011 S.L. excludes all liability for the legality, content, and quality of the data and information provided by third parties through this website.
Hyperlinks
1. Owners of other websites wishing to create a hyperlink to http://www.ramiroguardiola.com/ undertake not to make any false, inaccurate, or incorrect statements that may be misleading or, in general, that are contrary to law.
2. Owners of other websites wishing to create a hyperlink to http://www.ramiroguardiola.com/ also undertake not to establish hyperlinks to websites that contain content, statements, or propaganda of a racist, xenophobic, pornographic, or terrorist nature, or, in general, that may in any way harm the good name or image of Peletería 2011 S.L.
3. The inclusion of hyperlinks on http://www.ramiroguardiola.com/ does not necessarily imply that Peletería 2011 S.L. maintains commercial relations or associative ties with the owner of the website on which the link is established.
3. The inclusion of hyperlinks on http://www.ramiroguardiola.com/ does not necessarily imply that Peletería 2011 S.L. maintains commercial relations or associative ties with the owner of the website on which the link is established.
4. The presence of hyperlinks is for informational purposes only. Therefore, Peletería 2011 S.L. is not responsible for, nor does it offer any guarantee of any kind, either express or implied, regarding the marketability, suitability, quality, characteristics, origin, commercialization, or any other aspect of the information and/or products and/or services offered through the referenced website.
Applicable Law
Generally, the relationship between Peletería 2011 S.L. with the Users of its online services, present on the website, are subject to Spanish law and jurisdiction.
Contact and other information
- Email address: info@ramiroguardiola.com
General Terms and Conditions of Sale
General
This document contains the Terms and Conditions that govern the use of this website and the contract that binds us, Peletería 2011 S.L., to you. These Terms and Conditions establish the rights and obligations of all users and those of Peletería 2011 S.L.
Peletería 2011 S.L. operates under the name Ramiro Guardiola, a company registered under number B-86174133 and with registered office at C/ Claudio Coello nº17, 28001 Madrid.
By using this website or placing an order through it, you agree to be bound by these Terms and Conditions and our Privacy Policy. Therefore, if you do not agree with all of the Terms and Conditions and the Privacy Policy, you should not place an order.
These terms may be modified. It is your responsibility to read them before placing an order.
By placing an order through this website, you warrant that you are over 18 years of age, have the legal capacity to enter into binding contracts, and agree to the following:
You may only use the website to make legally valid inquiries or orders.
You may not place any speculative, false, or fraudulent orders. If we have reasonable grounds to believe that such an order has been placed, we will be authorized to cancel it and inform the relevant authorities.
You also agree to provide us with your true and correct email address, postal address, and/or other contact information, and you agree that we may use this information to contact you if necessary (see Privacy Policy).
If you do not provide all the information we require, we will not be able to process your order.
The information and details contained on this website do not constitute an offer to sell, but rather an invitation to do business. No contract will exist between you and Peletería 2011 S.L. regarding any product until your order has been expressly accepted by us. If your offer is not accepted and your account has already been charged, the amount will be fully refunded.
For any clarification regarding the General Conditions of Sale or the Privacy Policy, you can contact us at info@ramiroguardiola.com.
Stock Availability
All product orders are subject to availability. Therefore, if there are supply difficulties or if items are out of stock, we reserve the right to provide you with information about substitute products of equal or greater quality and value that you may order. If you do not wish to order these substitute products, we will refund any amount you may have paid.
Refusal to Process an Order
We reserve the right to withdraw any Product from this website at any time and/or to remove or modify any material or content on this website. Although we will endeavor to always process all orders, there may be exceptional circumstances that require us to refuse to process an order after we have sent the Order Confirmation, and we reserve the right to do so at any time, at our sole discretion.
We will not be liable to you or any third party for withdrawing any product from this website, regardless of whether that product has been sold, removing or modifying any materials or content on the website, or for refusing to process an order once we have sent you the Order Confirmation.
Price
The price of the products will be as stipulated from time to time on our website, except in the case of obvious errors. Although we try to ensure that all prices shown on the website are correct, errors may occur. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, the order will be deemed canceled, and you will be fully refunded.
We will not be obliged to supply the product(s) at the incorrect lower price (even if we have sent you a Shipping Confirmation) if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as an incorrect price.
The prices on the website include VAT, and shipping costs will be free for orders over €100. Prices may change at any time, but (except as stated above) any changes will not affect orders for which we have already sent you a Shipping Confirmation.
Once you have made your purchases, all the items you wish to purchase will have been added to your shopping cart, and the next step will be to process the order and make the payment.
Payment Methods
You can pay for purchases made on this website in the following ways:
Bank Transfer: Deposit the total amount of your purchase into the account we will provide and indicate your name and order number in the "Item" field.
Secure payment by card: Visa, MasterCard, or American Express.
Once we confirm that your payment has been made correctly, your order will be processed.
Delivery time
Unless there are extraordinary circumstances, we will try to ship your order within a maximum of 24 hours from payment confirmation. Shipping will be done by private courier and will take a maximum of one week. We ship to the Peninsula, the Islands, Ceuta, and Melilla, in Europe. For any other shipments outside of Europe, please inquire.
Delays may be due to the following reasons:
Product customization;
Specialized items;
Unforeseen circumstances;
Delivery area;
If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to continue with the purchase by setting a new delivery date or cancel the order with a full refund of the price paid. Please note, however, that we do not deliver on Saturdays or Sundays.
For the purposes of these Terms and Conditions, "delivery" or the product(s) will be deemed to have been "delivered" upon signing for receipt at the agreed delivery address.
If we are unable to deliver after two attempts, we will try to find a safe place to leave your package. We will leave you a note explaining where your package is and how to collect it. If you will not be at the delivery location at the agreed time, please contact us to arrange delivery on another day.
Transfer of Risk and Ownership
You will acquire ownership of the products upon receipt of full payment of all amounts due in respect of them, including shipping costs, or at the time of delivery.
Exchanging Purchased Products
You may request a return of the items within 14 calendar days of the delivery date. Peleteria 2011 S.L. will not accept returns if the product is not in perfect condition. Due to their special characteristics, the following are excluded: products that have been custom-made or commissioned for the customer; products that were specifically ordered for the customer; and products that have been opened by the customer.
You may freely withdraw from the contract within 14 days of receiving the product. You may request a refund by direct deposit into your account.
You must pay the direct return costs, and any depreciation of the product will be taken into account. For returns, the merchandise must be in perfect condition, with all accessories complete, and the original packaging intact.
If you return the purchased product, you must do so in its original packaging. If you return it through a transport company, you must ensure that the original packaging is not damaged, altered, or deteriorated in any way. Peleteria 2011 S.L. Peleteria 2011 S.L. reserves the right to conduct a preliminary analysis of the merchandise before accepting the return.
You may return the merchandise in person or through a transport company. Peletería 2011 S.L. will examine its contents to verify its perfect condition for acceptance. Receipt of the returned merchandise does not, under any circumstances, imply acceptance or conformity with its condition. Therefore, Peleteria 2011 S.L. will have 14 days to notify the Customer of any damage to the returned product, for which the Customer must pay compensation.
Our products have a 3-year warranty, provided it is a manufacturing defect.
We recommend that if you wish to make a return, you fill out the form provided, call our phone number, or send an email with your contact information and order number, so we can contact you and explain the entire process in detail.
Use of the website http://www.ramiroguardiola.com/ is governed by the rules established in this legal notice. By using it, you accept the terms of use.
Content and Use
The User is informed and accepts that access to this website does not, in any way, constitute the beginning of a commercial or other relationship with Peletería 2011 S.L.
Peletería 2011 S.L. reserves the right to make any changes it deems appropriate to its website without prior notice. It may change, delete, or add content and services provided through the website, as well as the way in which they are presented or located on its servers.
Privacy Policy. Data Protection.
Personal data that may be provided to Peletería 2011 S.L. Through its website, they will be added to a file called "Contacts," which is the responsibility of Peletería 2011 S.L., for the purpose of managing your relationship with us and keeping you informed of our products and services in accordance with Organic Law 15/1999 on the Protection of Personal Data.
The User guarantees that the personal data provided to the company is true and correct, and is responsible for notifying the company of any changes.
You may exercise your rights of access, rectification, erasure, and objection by writing to:
C/ Claudio Coello nº17 28001 Madrid
e-mail: info@ramiroguardiola.com
To exercise these rights and in compliance with Instruction 1/1998, of January 19, of the Data Protection Agency, you must provide proof of identity to Peletería 2011 S.L. by sending a photocopy of your National Identity Document or any other legally valid means.
Intellectual Property Rights
1.- All content on the website http://www.ramiroguardiola.com/ (including, but not limited to, databases, images and photographs, drawings, graphics, and text files) is the property of Peletería 2011 S.L. or its content providers, having been, in the latter case, licensed or assigned by them, and is protected by national and international intellectual property laws. The compilation, design, arrangement, and assembly of all content on the website is the exclusive property of Peletería 2011 S.L. and is protected by national and international intellectual property laws.
2.- The trademarks, labels, distinctive signs, or logos of the referenced website are owned by Peletería 2011 S.L. and are duly registered, as are the texts, data, and graphic drawings; or are the property of the entities providing the information, and may not be subject to further modification, copying, transformation, alteration, reproduction, adaptation, or translation by third parties without the express authorization of the owner of said content. The provision of the texts, data, and graphic drawings does not imply, under any circumstances, the transfer of ownership or the granting of any right of exploitation, reproduction, dissemination, transformation, distribution, or transmission in your favor, other than the right of use entailed by legitimate use of the website.
Declarations
1.- Peletería 2011 S.L. declares that this website has the appropriate technology to allow access and use thereof. However, it is not responsible for the possible existence of viruses or other harmful elements, introduced by any means or by any third party, that may cause alterations to your computer systems.
2.- The website http://www.ramiroguardiola.com/ may contain inaccuracies, relevant omissions, inaccuracies, or typos. Peletería 2011 S.L. does not guarantee, under any circumstances, the truthfulness, accuracy, or timeliness of the information contained on its website. Users who access this website exonerate Peletería 2011 S.L. from any liability related to the reliability, usefulness, or false expectations this website may create.
3.- Likewise, this website does not use cookies or other technical means that allow users to be identified or to obtain data related to their browsing.
Limitation of Liability
1.- Peletería 2011 S.L. does not offer any guarantees of any kind regarding the operation of this website or the information contained therein, nor will it be liable for any damages or losses of any kind that may arise from its use.
2.- Furthermore, Peletería 2011 S.L. excludes all liability for the legality, content, and quality of the data and information provided by third parties through this website.
Hyperlinks
1. Owners of other websites wishing to create a hyperlink to http://www.ramiroguardiola.com/ undertake not to make any false, inaccurate, or incorrect statements that may be misleading or, in general, that are contrary to law.
2. Owners of other websites wishing to create a hyperlink to http://www.ramiroguardiola.com/ also undertake not to establish hyperlinks to websites that contain content, statements, or propaganda of a racist, xenophobic, pornographic, or terrorist nature, or, in general, that may in any way harm the good name or image of Peletería 2011 S.L.
3. The inclusion of hyperlinks on http://www.ramiroguardiola.com/ does not necessarily imply that Peletería 2011 S.L. maintains commercial relations or associative ties with the owner of the website on which the link is established.
3. The inclusion of hyperlinks on http://www.ramiroguardiola.com/ does not necessarily imply that Peletería 2011 S.L. maintains commercial relations or associative ties with the owner of the website on which the link is established.
4. The presence of hyperlinks is for informational purposes only. Therefore, Peletería 2011 S.L. is not responsible for, nor does it offer any guarantee of any kind, either express or implied, regarding the marketability, suitability, quality, characteristics, origin, commercialization, or any other aspect of the information and/or products and/or services offered through the referenced website.
Applicable Law
Generally, the relationship between Peletería 2011 S.L. with the Users of its online services, present on the website, are subject to Spanish law and jurisdiction.
Contact and other information
- Email address: info@ramiroguardiola.com
General Terms and Conditions of Sale
General
This document contains the Terms and Conditions that govern the use of this website and the contract that binds us, Peletería 2011 S.L., to you. These Terms and Conditions establish the rights and obligations of all users and those of Peletería 2011 S.L.
Peletería 2011 S.L. operates under the name Ramiro Guardiola, a company registered under number B-86174133 and with registered office at C/ Claudio Coello nº17, 28001 Madrid.
By using this website or placing an order through it, you agree to be bound by these Terms and Conditions and our Privacy Policy. Therefore, if you do not agree with all of the Terms and Conditions and the Privacy Policy, you should not place an order.
These terms may be modified. It is your responsibility to read them before placing an order.
By placing an order through this website, you warrant that you are over 18 years of age, have the legal capacity to enter into binding contracts, and agree to the following:
You may only use the website to make legally valid inquiries or orders.
You may not place any speculative, false, or fraudulent orders. If we have reasonable grounds to believe that such an order has been placed, we will be authorized to cancel it and inform the relevant authorities.
You also agree to provide us with your true and correct email address, postal address, and/or other contact information, and you agree that we may use this information to contact you if necessary (see Privacy Policy).
If you do not provide all the information we require, we will not be able to process your order.
The information and details contained on this website do not constitute an offer to sell, but rather an invitation to do business. No contract will exist between you and Peletería 2011 S.L. regarding any product until your order has been expressly accepted by us. If your offer is not accepted and your account has already been charged, the amount will be fully refunded.
For any clarification regarding the General Conditions of Sale or the Privacy Policy, you can contact us at info@ramiroguardiola.com.
Stock Availability
All product orders are subject to availability. Therefore, if there are supply difficulties or if items are out of stock, we reserve the right to provide you with information about substitute products of equal or greater quality and value that you may order. If you do not wish to order these substitute products, we will refund any amount you may have paid.
Refusal to Process an Order
We reserve the right to withdraw any Product from this website at any time and/or to remove or modify any material or content on this website. Although we will endeavor to always process all orders, there may be exceptional circumstances that require us to refuse to process an order after we have sent the Order Confirmation, and we reserve the right to do so at any time, at our sole discretion.
We will not be liable to you or any third party for withdrawing any product from this website, regardless of whether that product has been sold, removing or modifying any materials or content on the website, or for refusing to process an order once we have sent you the Order Confirmation.
Price
The price of the products will be as stipulated from time to time on our website, except in the case of obvious errors. Although we try to ensure that all prices shown on the website are correct, errors may occur. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, the order will be deemed canceled, and you will be fully refunded.
We will not be obliged to supply the product(s) at the incorrect lower price (even if we have sent you a Shipping Confirmation) if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as an incorrect price.
The prices on the website include VAT, and shipping costs will be free for orders over €100. Prices may change at any time, but (except as stated above) any changes will not affect orders for which we have already sent you a Shipping Confirmation.
Once you have made your purchases, all the items you wish to purchase will have been added to your shopping cart, and the next step will be to process the order and make the payment.
Payment Methods
You can pay for purchases made on this website in the following ways:
Bank Transfer: Deposit the total amount of your purchase into the account we will provide and indicate your name and order number in the "Item" field.
Secure payment by card: Visa, MasterCard, or American Express.
Once we confirm that your payment has been made correctly, your order will be processed.
Delivery time
Unless there are extraordinary circumstances, we will try to ship your order within a maximum of 24 hours from payment confirmation. Shipping will be done by private courier and will take a maximum of one week. We ship to the Peninsula, the Islands, Ceuta, and Melilla, in Europe. For any other shipments outside of Europe, please inquire.
Delays may be due to the following reasons:
Product customization;
Specialized items;
Unforeseen circumstances;
Delivery area;
If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to continue with the purchase by setting a new delivery date or cancel the order with a full refund of the price paid. Please note, however, that we do not deliver on Saturdays or Sundays.
For the purposes of these Terms and Conditions, "delivery" or the product(s) will be deemed to have been "delivered" upon signing for receipt at the agreed delivery address.
If we are unable to deliver after two attempts, we will try to find a safe place to leave your package. We will leave you a note explaining where your package is and how to collect it. If you will not be at the delivery location at the agreed time, please contact us to arrange delivery on another day.
Transfer of Risk and Ownership
You will acquire ownership of the products upon receipt of full payment of all amounts due in respect of them, including shipping costs, or at the time of delivery.
Exchanging Purchased Products
You may request a return of the items within 14 calendar days of the delivery date. Peleteria 2011 S.L. will not accept returns if the product is not in perfect condition. Due to their special characteristics, the following are excluded: products that have been custom-made or commissioned for the customer; products that were specifically ordered for the customer; and products that have been opened by the customer.
You may freely withdraw from the contract within 14 days of receiving the product. You may request a refund by direct deposit into your account.
You must pay the direct return costs, and any depreciation of the product will be taken into account. For returns, the merchandise must be in perfect condition, with all accessories complete, and the original packaging intact.
If you return the purchased product, you must do so in its original packaging. If you return it through a transport company, you must ensure that the original packaging is not damaged, altered, or deteriorated in any way. Peleteria 2011 S.L. Peleteria 2011 S.L. reserves the right to conduct a preliminary analysis of the merchandise before accepting the return.
You may return the merchandise in person or through a transport company. Peletería 2011 S.L. will examine its contents to verify its perfect condition for acceptance. Receipt of the returned merchandise does not, under any circumstances, imply acceptance or conformity with its condition. Therefore, Peleteria 2011 S.L. will have 14 days to notify the Customer of any damage to the returned product, for which the Customer must pay compensation.
Our products have a 3-year warranty, provided it is a manufacturing defect.
We recommend that if you wish to make a return, you fill out the form provided, call our phone number, or send an email with your contact information and order number, so we can contact you and explain the entire process in detail.